Terms of Service

Last Updated: 2024-11-22

1. Introduction

Welcome to Recede.io ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our mobile application ("App"). By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.

2. Acceptance of Terms

By using our App, you affirm that you are at least 13 years old (or the minimum age required in your jurisdiction) and capable of forming a binding contract. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Services

Recede.io provides hairline scanning, analysis, tracking, and prediction services to help users monitor and understand their hairline progression. Key features include:

4. User Accounts

4.1 Registration

To access most features of the App, you must create an account by signing up with your email via Firebase Authentication using Google or Apple Sign-In services.

4.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Payments

5.1 Subscription Services

Access to premium features of the App requires a subscription. The subscription costs $3.99 and renews on a weekly basis. Each subscription period grants you 2 hairline scans. After using your 2 scans for the subscription period, you have the option to purchase additional scans at $1.99 each.

5.2 Payment Terms

All payments are processed through secure third-party payment processors, including Apple’s App Store payment system. By subscribing, you agree to provide accurate and complete payment information. Subscriptions will automatically renew unless canceled by you at least 24 hours before the end of the current billing cycle. Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected subscription plan.

5.3 Additional Scans

If you have used your allotted 2 scans for the subscription period, you may purchase additional scans at $1.99 each directly within the App. These additional scans are one-time purchases and do not affect your subscription renewal date.

5.4 Refund Policy

As an app developer on Apple's App Store, we do not manage refunds directly. All refund requests for app purchases, in-app purchases, and subscriptions are handled by Apple. If you wish to request a refund, please follow these steps:

  1. Visit the Apple Report a Problem website.
  2. Sign in with your Apple ID associated with the purchase.
  3. Select the purchase you wish to request a refund for and follow the on-screen instructions to submit your request.

Apple evaluates all refund requests and processes them according to their policies. For more information, you can visit Apple Support.

Note: This refund policy is also accessible within the App wherever users manage their subscriptions to ensure easy access and transparency.

6. User Responsibilities

7. Content

7.1 User-Uploaded Content

You may upload photos of your hairline for analysis purposes. By uploading, Recede.io grants a non-exclusive, worldwide, royalty-free license to use, store, and process your photos solely for providing the services described in our Privacy Policy.

7.2 Restrictions and Safety

You agree not to upload any content that is unlawful, harmful, defamatory, obscene, sensitive, explicit, or otherwise objectionable. This includes, but is not limited to, content that violates Apple’s safety and content policies. We reserve the right to remove any content that violates these Terms or is otherwise deemed inappropriate. Violations may result in immediate action, including account suspension or termination.

8. Intellectual Property

8.1 Ownership

All content, features, and functionality of the App, including but not limited to text, graphics, logos, and software, are owned by Recede.io or its licensors and are protected by intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.

8.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the App without our prior written consent.

9. Termination

9.1 Termination by You

You can terminate your account and delete all your data by using the "Delete Account" feature available on the main home screen of the App. Upon termination, all your data, including uploaded photos and analysis results, will be permanently deleted from our servers in accordance with our Privacy Policy.

9.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

9.3 Effect of Termination

Upon termination, your right to use the App will immediately cease. We will delete your data in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Recede.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Our total liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you have paid us in the past six months, if any.

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes or concerns you may have regarding the App or these Terms before initiating formal legal proceedings. You can reach us at recedeapp@gmail.com.

11.2 Arbitration

Any disputes arising out of or related to these Terms or the App shall be resolved through binding arbitration in the United States, except that you may assert claims in small claims court if applicable. The arbitration will be conducted in English. This arbitration agreement does not preclude you from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

Additional Information: For more details on arbitration and your rights, please visit the American Arbitration Association website.

11.3 Governing Law

These Terms and any disputes related to them shall be governed by the laws of the United States, without regard to its conflict of law principles.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. You agree to submit to the personal and exclusive jurisdiction of the courts located within the United States for the resolution of any disputes.

13. Changes to Terms

We may update our Terms from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of these Terms. We encourage you to review these Terms periodically for any changes. Your continued use of the App after the posting of changes constitutes your acceptance of such changes.

14. Data Deletion Policy

When you choose to delete your account, all your personal data, including uploaded photos and analysis results, will be permanently removed from our servers. This action is irreversible and ensures that your information is no longer stored or processed by Recede.io.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: recedeapp@gmail.com